Nearly half the adult population in developing nations lacks a formal bank account and other financial services. Ghana is no exception, having a massive community of unbanked adults and among those countries positioned at the bottom of the spectrum of financial inclusion. The advent of mobile financial services (MFS) claims an alternative mode to…

The focus of this dissertation was to examine the crucial relationship between organization systems within the framework of the organizational behavior theory and information security awareness (ISA) of users within the framework of the information security theory. Despite advanced security technologies designed to protect information assets,…

Discussion of changes in the banking industry focuses on an analysis of 12 Internet banking operations in the United Kingdom. Topics include delivery strategies; customer demand and requirements; and an evaluation of banking Web sites that considers speed, content and design, navigation, interactivity, and security. (LRW)

A survey of Singapore-based firms in computer/information technology, hospitality, manufacturing, retail, travel, publishing, and banking/finance that use the Internet for business found that most of the respondents use the Internet for marketing and advertising, customer service and support, information gathering, and, to a lesser degree,…