Many researchers have studied the effects of game-based learning (GBL) (eg, Annetta, Minogu, Holmes & Cheng, 2009; Kiili, 2007). However, empirical process analyses of long-term applications of GBL in a school setting are much less common. A process analysis of GBL in a school setting allows us to better understand the role of games in…

In the early years of online retailing, having an online presence and low prices were believed to be key drivers of success. More recently, electronic service quality has become essential as an online marketing strategy. Online stores provide higher service quality to create online customer loyalty, improve customer satisfaction, and keep a…

This paper investigates the determinants of student attendance of economics classes. Course-specific and individual-specific factors are shown to have significant impacts on class attendance. It was found that female students and overseas students skip classes less often. Surprisingly, students involved in extra-curricular activities attend…

Findings show that instructions eliciting consultant's involvement in the problem when compared with instructions creating involvement with the client, results in a higher level of verbal activity by the consultant, more frequent mutual interruptions, and more response incongruence in conversation. (Author)

Canadian Guidance and Counseling Association members were surveyed using the Counselor Role Questionnaire for present and preferred functions and responsibilities. Sixty percent of counselor respondents did not engage in group methods, consultation with other counselors, public relations activities, and research as often as they felt they should.…

Although predictive validation is the primary method of justifying a particular work sample for use as an assessment device, content validation is being recognized as an alternative strategy. Confusion exists over whether content validity should refer to the representativeness of the work sample, in terms of tasks to be performed, or behavioral…

If organizations are to measure and use worker performance information effectively, they must distinguish between two components of performance appraisal: performance data (recorded information for comparing workers) and performance development (the process of improving human assets by discouraging ineffective and reinforcing effective job…

Describes a study using self-report measures of students' responses to auditory and visual stimuli to measure distractibility in task performance among 224 Canadian undergraduates. Findings show the absence of any link between self-reported distractibility and actual performance. Study shows correlations between personality type and…