Two studies investigated the effects of errors in German business letters written by Dutch students. Gaining insight into these effects is important since Germany and the Netherlands are one of the largest economically interdependent partnerships. One hundred and fifty-six German professionals rated letters with errors and letters without errors…

The research purpose was to identify (1) the problems encountered by academic and administrative staff in emails received from students, (2) positive and negative qualities of the authentic emails of higher education students, (3) functional explanations of the academic email, (4) the problems encountered by students in emails received from…

The purpose of the present study is to find out the features of English business letters. Halliday's systemic functional linguistics is used as the theoretical framework, mainly, interpersonal fucntion. The English business letter (EBL) is an important written text used for international business communication and it has its own features of text.…

Considers how New Zealand has seen a need for providing readily understandable business and government documents. Reports a psycholinguistic study testing the level of consumer comprehension of bank contracts, and the effect of using plain English to rewrite them. Finds that the most effective means of enhancing comprehension was that which…

Writing research has long attempted to define and assess coherence in written prose; however the researchers have often ignored or inadequately met the needs of writing students who require a simple definition of coherence that they can use to revise their own prose. One exception is Joseph Williams, author of "Style: Ten Lessons in Clarity…