The purpose of this paper is to highlight the complexities involved in higher education provision and how systems thinking and socio-technical systems (STS) thinking approach can be used to understand the education ecosystem. Systems thinking perspective is provided using two case studies: the development of European Learner Mobility (EuroLM)…

This study aims to understand equity issues of international students' learning in Korean higher education institutions by engaging with the issue of racism and identifies how international students in Korea reshape their learning trajectory and how we could provide equitable and quality education for international students. Espousing a…

This article presents discussion and recommendations on approaches to retrospectively evaluating development interventions in the long term through a systems lens. It is based on experiences from the implementation of an 18-month study to investigate the impact of development interventions on economic and social change over a 40-year period in the…

The implementation of quality assurance (QA) is one of the most challenging reform areas for Turkey due to the unique organization of its higher education system. This paper explores the development of QA systems in Turkish universities. Using a qualitative case study approach, the authors examine how Turkey accomplishes the goal of implementing…

The financial services industry faces many demanding challenges. Firms within this industry are predominantly knowledge-based, as are most of the industry's products, processes and services. The application of knowledge management represents a clear opportunity for financial services firms to confront challenges. However, no industry specific…

Purpose: New approaches to extension service delivery are needed that stimulate increased agricultural production, contribute to collective action and which also foster the emergence of agricultural innovation systems. Research in Peru and Mexico explores some of these new approaches. Design/methodology/approach: In both countries, a qualitative…

During the last two decades, many higher education systems in the world have attempted to evaluate and improve the quality of education, research and services at the university and higher education level. Countries which have been successful in these attempts have initiated continuous evaluation and applied internal evaluation as a basis for…

Purpose: Research has found that the implementation of learning-based systems development is a complex issue since it requires the input of employees at all levels of an organization. Successful implementation is a challenge for organizations as the basic training and education offered by them and the particular experiences of the individuals on…

Networked educational management has emerged as an effective, distributed management approach for managing educational technologies and e-learning in educational institutions. This management model has been developed during the writer's doctorate research and implementation of e-learning (also referred to as networked education) at Massey…

Many countries that have undergone expansion of access to public education still face significant disparities in school enrollment and attendance rates at sub-national levels, and fail to reach a high proportion of children who are outside of the government system. Completion and student learning have also continued to be system-wide challenges…

These proceedings present 3 invited papers, 65 submitted papers, and 17 presentations on work in progress that were given at the Fourth International Conference on Information Systems Development. The three invited papers are: "Information Systems Planning in Small Business" (Georgios Doukidis, Panagiotis Lybereas, Robert D. Galliers);…

Discussion of instructional systems design and development projects focuses on improving project planning and analysis to avoid failures. Case studies of failures of educational technology projects, including projects in developing nations and distance education projects, are presented; project engineering is discussed; and a model for successful…

In 2000 a survey was undertaken in an attempt to establish a sustainable, coherent database of empirical information on NVQ level 3, 4 and 5 activity in English and Welsh higher education institutions HEIs. As a result of this work a report was produced, "The Utilisation of NVQs in Higher Education in England and Wales," which set out…

This report examines and evaluates the application of prototyping methodology in the design of a microcomputer-based online library catalog. The methodology for carrying out the research involves a five-part examination of the problem on both the theoretical and applied levels, each of which is discussed in a separate section as follows: (1) a…

What system does a university need to optimise its progress to sustainability? Discusses the gradation of approaches possible for a university as it strives to improve its environmental performance. Argues that an environmental policy plus mechanisms for its implementation can be adequate, and endorsement of a single formal EMS need not be…