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| Murgatroyd, Stephen | 1 |
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Peer reviewedMurgatroyd, Stephen – School Organisation, 1992
Explores Total Quality Management (TQM) philosophy, its industrial achievements, and its promise for education. Key elements of TQM include establishing a strong sense of school vision, promoting personal mastery learning for all organization members, focusing strategy on customer-driven values, developing outrageous goals, working effectively…
Descriptors: Administrative Principles, Change Strategies, Educational Improvement, Elementary Secondary Education
