Cloud service is an emerging technology in Higher education institutions (HEIs). However, while providing this technology, quality of service (QoS) not given sufficiently important attention especially from the HEIs and decision makers. In this research, previous QoS models and frameworks are reviewed of researches done in this field are…

The concept of TQM is really needed by educational institutions, considering the needs and user satisfaction are the main goals of services in an educational institution. The synergy of student expectations and campus interests will be achieved if academic services are carried out by prioritizing aspects of quality, adequate facilities, and…

The administrative processes are defined by the single text of administrative procedures (TUPA), which guarantee the delivery of services to users. Unfortunately, in the public university there are barriers that affect their execution generating considerable delays. The success in the issuance of services is measured by the level of service and…

In the article the avatar-based learning and teaching (A-BL&T) as a concept of control and managing knowledge in modern socio-economic conditions is proposed to use for assessment a university's economic efficiency. It is shown that all elements, methods and techniques (tools) do not operate in isolation, but rather are interrelated,…

This Survey analyses the current actual expenses incurred by students on the meals and accommodation within and around the campuses. The study was geared towards achieving the following objectives: (i) to examine the current cost incurred by a students for meals In Campus, (ii) to examine the current cost incurred by a students for accommodation…

The purpose of the report is to inform Australian campus leaders and decision-makers about important developments in technologies supporting teaching, learning, and creative inquiry in tertiary education across the continent. It was produced to explore important developments in technology and forecast their potential impact expressly in an…

Problem Statement: Today's ever-changing educational environment has created a need for new leadership styles that encourage positive change and improvement. In Turkish universities, the most commonly used leadership models are the classic and/or traditional ones, which lead to stagnation in innovation and entrepreneurship. Only a limited number…

As blended language learning environments evolve within tertiary foreign language institutions, issues of power with regards to the privileging of electronic technologies come to the fore. Blended learning, or the principled mix of online and classroom-based activities, challenges the practices of traditional CALL and face-to-face teaching within…

This paper reports on the work of a European Commission DG Education and Culture co-financed project PBP-VC, Promoting Best Practice in Virtual Campuses, which is aimed at providing a deeper understanding of the key issues and critical success factors underlying the implementation of virtual campuses. The paper outlines a tentative model of issues…

The domain of inter-university network services intended for the non-specialist is presented. "Network" and "telecommunication services" are introduced and the activities and prerequisites necessary to implement the services needed by the users are described. The provision of telecommunication services for the academic…

This report of the results of an evaluation of computer operations at the University of Honduras (Universidad Nacional Autonoma de Honduras) begins by discussing the problem--i.e., poor utilization of the campus mainframe computer--and listing the hardware and software available in the computer center. Data collection methods are summarized,…

The Higher Education Information System (HIS) is Germany's publicly financed service institution serving higher education. One of its functions is to act as a clearinghouse for computer software for higher education. The evolution, role and mission, founding principles, and services of HIS in this capacity are explained. (Author/MSE)

Successful strategies for implementing and operating the Further Education Management Information System (FEMIS) at colleges of further education in the United Kingdom are discussed, along with the development of associated microcomputer-based decision support systems. FEMIS has been targeted at the smaller institutions that do not generally have…

Germany's national planning for incorporation of computer technology into higher education is discussed, including guidelines for computer investments (particularly future policy concerning personal and high-performance computers), the role of computer centers, and provisions and incentives for software production and supply. (MSE)

The aim of this paper is to transform the necessity for "integrated ICT training" in study courses within universities into a possible action plan which indicates both the pros and cons of the use of IT in the strategies, services and products to be used from a cost point of view. This will enable an evaluation of the Return On…