There are few available instruments that assess students' perceptions of university teaching and learning environments and can be used to provide diagnostic feedback, at the degree or program level, on the quality of the environment. This article describes the development, testing and application, for quality assurance purposes, of a suitable…

This article discusses the meanings of quality in the Humboldtian university ideal and in the Bologna process, especially related to issues of institutional autonomy, academic freedom and the integration of teaching and research. The article gives an overview of current practices associated with quality and quality assurance in Germany and Norway.…

In an increasingly competitive economy, the capacity for self-motivation, problem-solving skills and an ability to think critically are core graduate attributes. However, the capacity to create an educational environment that develops and harnesses such skills is a distinct challenge as resources become increasingly restricted. Geographical Skills…

Research and teaching quality ratings have become established in the United Kingdom, influencing the level of government funding provided to higher education institutions. The correlation between the two indicators, and possible consequences of policies that reshape the higher education sector by concentrating research resources in a limited…

This report discusses the application of the International Organization for Standards's ISO9000 quality assurance standard and Total Quality Management (TQM) to higher education in light of the "new collegialism." It defines the basic elements of ISO9000 and TQM, reviews the strengths and weaknesses of both approaches, and notes efforts…

This collection of papers discusses issues of quality, institutional research culture, and processes which encourage, achieve, sustain, and assure high quality teaching and research in universities, primarily from a British and Australian perspective. Part 1 is titled "Issues of Quality and Institutional Research Culture" and contains…

An approach to quality in college instruction at a French technical institute, based on the industrial model of quality assurance, is outlined, and four separate initiatives are described. They include a group organized to implement the approach in a civil engineering department, undergraduate curriculum reform, redefinition of objectives in…

Protocols for evaluating programs in Quebec universities are described. The evolution of the system is reviewed, and policies and procedures for assessing both new and existing programs, both internally and externally, are outlined. (MSE)

Examines ways in which the demand for quality and changes affecting teaching and learning are intersecting in Australian higher education, and forecasts ways quality will be managed in the next century. Discusses the trend toward institutional diversity, the impact of communication and information technologies, rise of collaborative teaching on…

A University of Vienna (Austria) staff development program that emphasizes the professionalization of university teaching and management is described. The approach integrates personnel evaluation, quality assessment, and staff development, which is also linked to institutional mission and identity. A benefit of the staff development seminars has…

Discusses the role of educational development units (EDUs), which support improvement of teaching in Australian universities, focusing on the tension between the individual faculty consultation function and the unit's role at an institutional level. Suggests these two levels of action should be considered complementary and necessary. Describes…

This paper, written from a British perspective, looks at "new" methods of learning that are transforming higher education teaching and learning and at some issues in quality control that arise from these rapid changes. The author notes that in the past new methods have often mistakenly been hailed as the panacea of current educational problems but…

This study was designed to identify the skills and knowledge deemed important for food safety professionals and the degree to which the Food Safety and Quality Assurance (FSQA) program at the Univ. of Guelph helps students to develop these skills. The research included 2 phases: interviews were conducted to identify these skill and knowledge…

This volume is a detailed and up-to-date reference work providing an authoritative overview of the main issues in higher education around the world today. Consisting of newly commissioned chapters and impressive journal articles, it surveys the state of the discipline and includes the examination and discussion of emerging, controversial and…

Initiatives at the University of Ulster (Northern Ireland) to improve instructional quality include identification of teaching skills through consultation with expert teachers, specification of teaching standards, use of student feedback on teaching, awarding of distinguished teaching awards, assessment of teaching competence upon hiring, a…