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Michael, David; Hartley, James – British Journal of Educational Technology, 1991
Describes two studies conducted in the United Kingdom that tested the effectiveness of flowcharts versus contingency statements for solving complex problems, one with secondary school students and one with senior citizens. Two measures of effectiveness are considered, speed and accuracy; and the effects of practice upon using the materials are…
Descriptors: Age Differences, Comparative Analysis, Flow Charts, Foreign Countries
Owen, Jane – 2002
This document is designed to introduce practitioners in the United Kingdom's learning and skills sector to the principles and practice of benchmarking. The first section defines benchmarking and differentiates metric, diagnostic, and process benchmarking. The remainder of the booklet details the following steps of the benchmarking process: (1) get…
Descriptors: Adult Education, Adult Learning, Adult Programs, Annotated Bibliographies