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Direct linkAljuhani, Ahmed – ProQuest LLC, 2019
The purpose of the study was to identify the challenges to successful total quality management (TQM) implementation in Saudi higher education institutions (HEIs) according to the perspectives of faculty members. A quantitative study was conducted to identify the demographic independent variables of faculty members (i.e., years of experience,…
Descriptors: Total Quality Management, College Administration, Higher Education, Human Resources
Peer reviewed
Download full textCruells Cadevall, Montserrat; Roca Vallmajor, Antoni; Escaja Sánchez, Núria; Fernández González, Javier; Garrido Ponce, José Antonio; Giménez Farreras, Jaume; Llauradó Tarragó, Montserrat; Rodriguez Raurell, Laura; Marcos, Josep Oriol Bernad; Arias, Carla Escobar; Vinent, Nuria López; Gratovil, Ma Lluisa Sagristà; Aragay, Carme Navarro – Journal of Technology and Science Education, 2017
In scientific and technical degrees, the opinion of the final employers on the given subjects is really important. For this reason, the Quality Committee (CQ) of the Faculty of Chemistry of the University of Barcelona prepared a survey for chemical, engineering and pharmaceutical companies asking about the academic training required by the…
Descriptors: Foreign Countries, Surveys, Competence, Comparative Analysis
Guadagni, Donald; Xu, Ziming – Online Submission, 2021
This paper outlines and details historical L2 curriculum development for segments of China's State education system over a ten-year period beginning with the start of the Sino -- Foreign joint programs classes in 2011. A two-year post assessment from 2015-2017. Tracking students continuing test results for both the CET (College English Test)…
Descriptors: Foreign Countries, English (Second Language), Second Language Learning, Language Tests
Tetteh, Godson Ayertei – Journal of International Education in Business, 2016
Purpose: This paper aims to clarify the relationship between the student's study time and the learning process in the higher education system by adapting the total quality management (TQM) principles-process approach. Contrary to Deming's (1982) constancy of purpose to improve the learning process, some students in higher education postpone their…
Descriptors: Foreign Countries, Undergraduate Students, Business Administration Education, Business Schools
Guadagni, Donald – Online Submission, 2015
This instructional paper examines the lack of L2 English skills demonstrated by Chinese post-secondary education students and the results of empiric testing to determine what key language functions were missing from a student's tool box when exiting their primary education phase.The identification of these skills and ability gaps allowed for…
Descriptors: Second Language Learning, Second Language Instruction, Total Quality Management, English (Second Language)
Tari, Juan Jose; Madeleine, Carolina – Online Submission, 2010
The purpose of this paper is to compare the European Foundation for Quality Management (EFQM) self-assessment model in higher education institutions (HEIs) in Spain and in Jordan. Case study methodology on eight services provided by a public university in Spain and seven services provided by one public university and one private university in…
Descriptors: Foreign Countries, Private Colleges, Public Colleges, Self Evaluation (Groups)
Coughlan, Paul; Coghlan, David – Action Learning: Research and Practice, 2009
This article brings together the fields of action learning and operations strategy. It presents a case of action learning focused on strategic operations improvement in the extended manufacturing enterprise. As the third article in the set of explorations in this journal within the fields of action learning, operations strategy and collaborative…
Descriptors: Experiential Learning, Problem Solving, Puzzles, Operations Research
Gallifa, Josep; Batalle, Pere – Quality Assurance in Education: An International Perspective, 2010
Purpose: This paper aims to present an in-depth case study with student perceptions of service quality, discussing the relevance of these perceptions for the important issue of quality improvement in higher education. Design/methodology/approach: The paper presents institutional research carried out in a multi-campus system in Spain made up of…
Descriptors: Foreign Countries, Multicampus Colleges, Case Studies, Educational Quality
Fitzpatrick, Maeve; O'Connell, Janice; Murphy, Eamonn – Journal of Adult and Continuing Education, 2010
The role of work-based learning is a pivotal part of developing the learning region. With rates of employment at their highest for many years across Europe, the need for up-skilling the workforce in many areas will be essential to retain competitiveness and employability. This paper will focus on quality management up-skilling in small to…
Descriptors: Foreign Countries, Expertise, Economic Climate, Labor Force Development
Fullarton, Christie; Palermo, Josephine – Journal of Institutional Research, 2008
This article reports on the use of a large group method, the World Café, compared to large group facilitation in an educational institutional setting in Oman. Change is central to many educational institutions as they aspire to ensure quality procedures and processes are implemented and maintained. One of the difficulties of introducing change…
Descriptors: Educational Change, Educational Policy, Intervention, Workshops
de Jager, H. J.; Nieuwenhuis, F. J. – Quality in Higher Education, 2005
South Africa has embarked on a process of education renewal by adopting outcomes-based education (OBE). This paper focuses on the linkages between total quality management (TQM) and the outcomes-based approach in an education context. Quality assurance in academic programmes in higher education in South Africa is, in some instances, based on the…
Descriptors: Foreign Countries, Higher Education, Educational Environment, Quality Control
Beck, Mark W. – Business Officer, 1994
The Japanese model of business management and Total Quality Management principles being applied to higher education as well as businesses are often ineffective because of the application of packaged ideas without consideration of the subtleties of individual organizations. The cowboy model of teamwork stresses the individual's role and better fits…
Descriptors: Business Administration, College Administration, Comparative Analysis, Cultural Differences
Swinburne Inst. of Technology, Hawthorn, Victoria (Australia). – 1991
The Australasian Association for Institutional Research (AAIR) conference provided a comprehensive coverage of issues, concepts, and techniques in the areas of planning, data analysis and research, and related aspects of management support in tertiary education. Refereed papers from the conference include: (1) "Changes in Student Approaches…
Descriptors: College Administration, College Students, Comparative Analysis, Educational Change
Kouwenhoven, Wim, Ed. – InTech, 2009
From 3rd to 5th March 2008 the International Association of Technology, Education and Development organised its International Technology, Education and Development Conference in Valencia, Spain. Over a hundred papers were presented by participants from a great variety of countries. Summarising, this book provides a kaleidoscopic view of work that…
Descriptors: Foreign Countries, Higher Education, Educational Technology, Professional Training
2002
This document contains four papers from a symposium on performance, productivity, and continuous improvement. "Investigating the Association between Productivity and Quality Performance in Two Manufacturing Settings" (Constantine Kontoghiorghes, Robert Gudgel) summarizes a study that identified the following quality management variables…
Descriptors: Adult Education, Adult Learning, College Faculty, Comparative Analysis
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