This report outlines a case study investigating how public libraries in New South Wales are currently educating their clientele in the use of social media applications. It includes the background to this case study and the expected outcomes, and identifies the scope and limitations. It also includes a list of significant stages, and outlines the…

This article presents the results of a study into the provision of Internet training for adult public library clients. The study, which was completed in 2008, forms part of a larger investigation into the characteristics, preferences and needs of adult public library clients in New South Wales. The aim of this section of the investigation is to…

Public libraries have vital role to play in introducing computer technology through provision of equipment, programs, and elementary instruction to users of all ages. Creative and resourceful approaches to budgeting and establishing policies and procedures will be required. Canadian public libraries (Oakville, Etobicoke, Aurora, Toronto) provide…

Presents the development of a course for senior citizens in South Australia who requested computer literacy and Internet instruction from their public libraries. Describes the course, library facilities, equipment, and post-course survey. Presents an analysis of the survey and student recommendations for course improvements. Includes a simplified…