Based on four maxims of Grice's cooperative principle framework, a small-scale study is conducted to examine the communication strategies employed by experienced ground service staff. Data have been collected from questionnaires and in-depth interviews with Chinese domestic airlines' ground staff. This study identifies that the communicative…

The experience of the child victim as a courtroom witness in sexual abuse cases is examined in this study of a testing program involving 30 children aged 6 to 15. The purpose of the study was to identify needs not recognized by courts that can be responded to, denied, or exacerbated through language. Based on court transcripts, differences were…

This collection of abstracts is part of a continuing series providing information on recent doctoral dissertations. The 25 titles deal with a variety of topics, including: (1) persuasive messages and the hearing impaired; (2) the judicial speeches of Cicero; (3) the rhetoric of employment interviews; (4) doctor/patient communication; (5) black…