The mail survey is a popular data collection tool in developed countries, but little is known about its use and efficacy in developing countries. Grounded on social exchange and diffusion of innovations theories, this study sought to ascertain whether the mail survey works in Nepal -- one of the developing countries, by looking at how long…

Three major methods of survey research, face-to-face interviews, telephone interviews, and mail questionnaires, are compared with respect to the quality of the data. The literature on experimental comparisons of these methods is reviewed, and the effects of the mode of data collection on aspects of data quality are examined. The effects of the…

This manual was developed to assist school jurisdiction personnel in implementing effective customer satisfaction surveys by telephone or through mailed surveys to be completed by the customer. It provides background information about market research field activities and processes and gives an overview of the entire data collection process,…

The effects of prenotification, ink color, and return deadline on sincerity and rates of response to mailed questionnaires concerning desirable characteristics of teachers were investigated in Thailand. Questionnaires were mailed to 800 public secondary school teachers in Bangkok. Some teachers received prenotification of the survey by mail, while…