Higher education in the UK is under increasing pressure to manage the workload of its academic staff in a way that maximises the outputs from teaching and research. The emergence of this trend can be traced back to 1989 and the government legislation that introduced neo-liberal managerialism into the sector mirroring the laissez-faire approach to…

Purpose: The purpose of this paper is to identify the information needs of nurses in two hospitals in Nigeria and the ways in which they went about attempting to meet those needs. Design/methodology/approach: The study is a descriptive survey of nurses at the Federal Medical Center (FMC), Yenagoa, and Niger Delta University Teaching Hospital…

This manual was produced during the 1992-93 Wilfrid Laurier University in Ontario school year to be used as a reference guide and a training tool for library support staff assigned to work at the library's information desks. Its purpose is to help ensure a uniform standard of service and to provide practical procedures for information and basic…