Many factors and pressures affect decisions made in UK university libraries on opening hours especially 24/7. This article reports on a project to examine the decision-making process, influential factors, and stakeholders. A workshop for senior library managers in the East Midlands was held to gather data and share experiences. From analysis of…

This article focuses on the elaboration of institutional research practice, which is an important element of any research university. The study addresses three questions. First, how did institutional research arise, and what is its raison d'etre in a research university? Second, how can institutional research contribute to the improvement of the…

This report discusses world-wide efforts to provide health services in centers that are outside institutions and provide ambulatory care in the patient's home. Emergency services, although a form of primary care, are dealt with only to the extent that they are part of an organization designed to provide general primary care, but not where they are…

Three faculty workload planning methods in United Kingdom universities are compared, focusing on workload planning principles, computerized decision support, institutional contexts, political dimensions, and management of change. One is based on contact hours; the second on actual hours; and the third on translating supervision, teaching,…

This study documents the innovative utilization of resources in 16 exemplary schools and provides recommendations for staff deployment and school organization. Two introductory chapters place the report in the context of a wider study of which it is part and describe its conceptual framework. The following two chapters review the debate on case…