Discussion of access versus holdings of academic library materials and the performance of document-delivery services focuses on work at the University of Liverpool (United Kingdom) that is investigating existing and future document supply services, including costs. Expresses concern regarding the low level of subject coverage by many of the…

Discusses experiences and outcomes of benchmarking at the Queensland University of Technology (Australia) library that compared acquisitions, cataloging, document delivery, and research support services with those of the University of New South Wales. Highlights include results as a catalyst for change, and the use of common output and performance…

Highlights problems facing academic and research libraries in Ghana in providing scientific and technical information. Challenges include poor collections and inadequate funding. Topics include library cooperation, training in interlibrary lending and document delivery in the United Kingdom and in Denmark, and the need for CD-ROM databases and…

The emphasis of this symposium was to examine national and international ways to preserve, access, and digitize human heritage and culture. Many internationally recognized librarians shared their experiences and ideas on that topic. The 19 papers presented at the symposium dealt with issues such as: the impact of new technologies on information…

Discusses German libraries' access to the Internet and World Wide Web, and reviews German library development and organization. Topics include state libraries; research library networks; national scientific service organizations that provide specialized information services; funding; standards; online catalog software; document delivery and…