The Constitution of the Republic of South Africa states that public servants must deliver services to improve the general welfare of the citizens. The public servants therefore have a duty to the citizens to deliver effective and efficient public services that will be to the satisfaction of the citizens to improve their well-being. However, this…

Staff development in teaching is an important driver of efforts to further enhance learning and teaching (L&T) at European higher education institutions. Indeed, several previous European University Association activities and projects have recommended enhanced efforts to offer adequate (continued) professional development to higher education…

Background: A number of studies of the roles and responsibilities of teaching assistants have been conducted in Australian jurisdictions, but much of this research has been small-scale or geographically localised. Method: The present study was the largest survey conducted in Australia to date and involved a survey of 361 teaching assistants in New…

The article discusses an empirical study that was conducted by the authors, in which they surveyed focus groups of young innovative entrepreneurs who are at different stages of creating their own projects. The authors devote particular attention to how training programs for the founders and staff should be implemented as the startup develops from…

This study investigates inclusion in higher education, examining learning environments for students with physical disabilities (SWPD) and the challenges faced in promoting inclusive education, using an Australian university as a case study. Drawing from the social model of disability and interviews with 40 stakeholders, our findings suggest that…

This narrative review of the research literature presents a summary about the key issues facing people with intellectual disability (ID) who identify as lesbian, gay, bisexual, transgender, intersex or questioning (LGBTIQ). The aim of this review was to consolidate research of the topic; to identify whether any pilot studies reporting…

This paper presents the findings of a mixed methods study conducted in the context of Higher Education Institutions (HEIs). More specifically, it focuses on the staff development needs of tutors who teach in blended and online environments, the ways HEIs in the United Kingdom (UK) address these needs and institutional issues around the deployment…

The objective of this paper is to examine the attitudes of administrative leaders and administrative employees concerning the training courses provided, as well as the impact of training on employee job performance at Yarmouk University in Jordan. The study is carried at a Malaysian small and medium enterprise (SME). Findings indicated that…

The Report on the Ministerial Committee for the Review of the Provision of Student Housing at South African Universities (Department of Higher Education and Training, 2011) has provided a comprehensive review of residences across several housing functional areas. In one of the residence management and administration recommendations it stated,…

It is commonly assumed that company training is one of the first casualties in times of recession. Falling recruitment, pressures to cut costs and a focus on short-term survival force businesses to put training on the backburner. Expecting the worst, the UK Commission for Employment and Skills (UKCES), the Confederation of British Industry (CBI)…

This paper reports the results of a survey of more than 2000 managers examining perceptions of skills gaps in a range of Australian firms. It finds that three quarters report a skills gap, and almost one third report skills gaps across the whole organisation. Firm size and industry differences exist in perceptions of the effect of the skills gap…

Over the past six years, the authors have been project leaders for three distance education initiatives in Cape Verde and Mozambique: (1) a blended learning master's degree in multimedia in education for faculty in Cape Verdean public higher education institutions (2005-2008); (2) a teacher training programme for 1375 elementary teachers provided…

This article explores the concept of supervision and its implementation within a youth work context. The article describes and explores a process of staff development facilitated by the author which involved providing supervision training to a group of youth work practitioners at Cork YMCA in Ireland and continuing to meet them on a monthly basis…

Purpose: The purpose of this paper is to examine the factors that drive a firm's decision to invest in training in India's IT-enabled services/business process outsourcing (ITeS/BPO) sector. It aims to consider a much-neglected area and an often-cited need to consider external factors, especially the needs of an organisation's clients in a firm's…

Since the 1980s there has been significant growth in the engagement of higher education with workforce development, with among other things the emergence of a distinct if varied area of provision commonly referred to as work-based learning. Recent examination of practice and literature indicates a growing sophistication in the way that work-based…