Describes the development of a Learning and Teaching Conference at the University of Brighton; discusses the value of the conference as a staff development initiative and for disseminating good practice and raising the profile of learning and teaching; reports on feedback from participants; and reflects on experiences of running the conference.…

Feedback about their learning experiences was obtained from part-time students at Hong Kong Polytechnic through videotaped focus groups. Video clips were used to develop an orientation program for new adult students and for staff development seminars on working with adult students. (SK)

Two staff members working in different preschools received training in the form of instructions, modeling, immediate feedback, and social reinforcement of good performance. Effects of training were assessed with a multiple baseline ABCDCDCD design. Correct use of basic behavioral teaching techniques increased from 16-31% to 92-95% and the rate of…

A data feedback method based on observations of daily activities was tested in 11 Swedish day care centers. Advantages and disadvantages of the use of data collectors from different organizational levels were studied. Hindrances to the change process are discussed. (NH)

A study evaluated effects of a multifaceted training procedure on the inappropriate and appropriate social behavior of five adolescents with mild intellectual disability and on staff responses. The training included video feedback and self-management procedures and staff training with video and graphic feedback. Results indicated increases in…

Describes two methods of introducing computer-assisted assessment (CAA) using Question Mark software. The University of Luton uses CAA for summative assessment; Loughborough University uses CAA mainly for formative assessment. Both have central units to provide support and development for staff wishing to use CAA in instruction. Students at each…

The Staff and Educational Development Association (SEDA) organized a conference in May 1994 around the theme of assessment for better student learning. The chapters in this collection constitute a selection of the 32 conference presentations. All have been rewritten for this book, although Dary Erwin's chapter (chapter 3) was especially written…

This packet contains three papers from a symposium on feedback systems held at a conference on human resource development (HRD). The first paper, "The Role of Feedback in Management Development Training" (K. Peter Kuchinke), reports on a survey-based study that investigated the role of feedback in nine management development training…

Three articles review methods of improving teacher effectiveness in the United Kingdom. An evaluation of the effectiveness of video feedback to improve lecturer performance is described; institutional initiatives to encourage new approaches to teaching and learning are discussed; and case studies of three centers for staff training are given. (LRW)

Well-designed performance appraisals should provide employees with feedback concerning their performance, serve as a basis for modifying behavior toward more effective work habits, and provide managers with data which they can use to judge future job assignments and compensation. Poorly-designed ones, used as short-term control systems, can create…

This paper defines benchmarking and its relationship to quality management, describes a project which applied the technique in a library context, and explores the relationship between performance measurement and benchmarking. Numerous benchmarking methods contain similar elements: deciding what to benchmark; identifying partners; gathering…

This paper discusses the concept of diversity of course components in the context of an online staff development course at the United Kingdom Open University. In addition to FirstClass computer conferencing and Web content, RealAudio was used in both synchronous and asynchronous modes. The purpose of its use was to add diversity and focus, which…