One of the successes of the Learning and Skills Council (LSC) has been to recognize the importance of advice and guidance to adults on courses as well as those wanting to access provision. Information, advice and guidance (IAG) matters: it helps people to overcome barriers to learning. It enables adults to identify what learning is right for them.…

Student support in distance education depends on the market, the package employed, the delivery system, the image of the organization, and the culture in which it operates. If distance education is defined as an industrialized form of teaching and learning, lessons can be learned from the history of traditional higher education. The progress from…