The success of an application programming interface (API) crucially depends on how well its documentation meets the information needs of software developers. Previous research suggests that these information needs have not been sufficiently understood. This article presents the results of a series of semistructured interviews and a follow-up…

Examines questions raised when implementing computerized versions of the "Looking After Children" materials in child-welfare services. Discussion concerns the difficulty of establishing common goals between information technology specialists and social work managers, the need to develop computer systems which are seen to benefit all parties…

This 22-paper collection addresses a variety of issues related to representation and transfer of knowledge. Individual papers include an explanation of the usefulness of general scientific models versus case-specific approaches and a discussion of different empirical approaches to the general problem of knowledge representation for information…

Computerized school administration has become one of the most crucial innovations in vocational education in Taiwan in the Republic of China. As these educators begin to design or purchase computerized information systems for their own schools, they must first define their specific information needs. Next, they should pay attention to…

Proceeding from the premise that effective educational management requires effective information management, this paper identifies requirements to consider in designing student information systems, and describes how the Toronto Public Schools' system meets these requirements. In addition to examining the common characteristics of information…