The article shows in which areas other countries can benefit from the work of the Norwegian platform NDLA (ndla.no). This assessment is based on interviews with 13 representatives of the platform, three cooperation partners and one representative of Norwegian textbook publishers. The experiences described refer to a large-scale Open Educational…

This paper explores the impact of external accountability on four mechanisms of network-internal quality control and the properties of (mandated) inter-organizational networks. An explorative case study approach examines the external accountability of a newly established educational network (MAT) and how schools and the Trust are held accountable…

Risk is a complex component of outdoor adventure education (OAE) that can both enhance and diminish meaningful learning experiences. Outdoor professionals are searching for the balance between providing a high level of safety and challenging students through outdoor adventure activities. This case study of Outward Bound New Zealand (OBNZ) utilised…

Childcare regulations ensure children's rights to Early Childhood Care and Education settings that protect them from harm and promote their healthy development. To ensure that settings comply, power is vested with regulatory bodies that are tasked with enforcing regulations. Using a qualitative methodology, 43 interviews were undertaken with Early…

Business schools are globally often seen as structured, purpose-driven, multi-sector and multi-perspective organisations. This article is based on the response of a graduate school to an innovative industrial Quality Function Deployment-based model (QFD), which was to be adopted initially in a Master's degree programme for quality assurance…

Introduction: In recent years, coaching, as a supplement to professional development, has received increased attention, especially in nursing. Still, only little is known about how health professionals experience participating in coaching sessions. The purpose of this pilot study was to describe and analyze health professionals' experiences from…

After realizing that the traditional modes of tuition in Zimbabwe's andragogy had either gone obsolete or over-crowded, BUSE ventured into a "virtualised" model of open and distance learning as a way of out-doing other competing universities. However, as the programme was rolled out, there came a myriad of challenges affecting the…

This research reports upon the impact of two concurrent processes of Special Measures and academisation applied to a primary school in the north of England as a result of an unsatisfactory inspection by the Office for Standards in Education (Ofsted). The aim of the study is to describe how the process of being placed in special measures, coupled…

This paper assesses attitudes of principals from one German federal state toward school inspections. The discussion about school inspections and their acceptance can be imbedded into theoretical reflections on the design of and approach to feedback in social psychology. In our study, 50 school principals were interviewed about their attitudes…

Over the last 10 years, the regular functioning of Greek universities has been disrupted several times due to various reforming governmental efforts by major Greek political parties. Actors inside (academics, students) and outside (policy-makers and analysts, experts, journalists) university resist the implementation of certain European education…

Much of the current literature related to Open Educational Resource (OER) development and practice concentrates on higher education, although a growing body of work is also emerging for the primary and secondary school sectors. This article examines the user perspectives of teachers and teacher educators, regarding: discovery of teaching…

The challenging of assessing formal and informal online learning at scale includes various issues. Many universities who are now promoting "Massive Online Open Courses" (MOOC), for instance, focus on relatively informal assessment of participant competence, which is not highly "quality assured". This paper reports best…

Purpose: This paper aims to focus on the changing nature of quality assurance systems within the sixth form college sector. Design/methodology/approach: Ten sixth form colleges were surveyed across England and staff from varying levels within college hierarchies questioned about how quality assurance systems were implemented. Research involved…

Purpose: The paper seeks to describe the Catalan corporate e-learning providers from the perspective of quality perception, quality assessment and quality control. Design/methodology/approach: A literature review reveals key aspects of the definition of quality in e-learning. The results of the review constitute the basis for exploratory research…

The paper draws on the underpinnings of SERVQUAL (a Service Quality measurement model) and explores three key aspects of service standards as adopted by an Engineering School in Singapore: customer orientation, course design/delivery and support services. Qualitative methodology was employed and data were collected by means of structured in-depth…