The polytechnics are the newest part of the Finnish system of higher education. The whole polytechnic system is being developed on the basis of systematic monitoring and evaluation of its activities. Staff development and library and information services were both targets selected for evaluation in this study carried out to identify the…

An evaluation of the Curriculum Resource Centre (CRC)-Library Services for the Nanaimo (British Columbia) School District is presented in this report, which is based on surveys, interviews, observations, tours, discussions, readings, and meetings conducted by the team members during the course of the study. The evaluation team consisted of two…

This study uses virtual reference transcripts for which patrons completed exit surveys to seek any correlations between user and librarian satisfaction within virtual reference transactions. By analyzing transcripts with a focus on three elements-technology performance, preferred reference practices, and the demonstrated communication levels of…

During the last decade, research has become increasingly important to the profession of librarianship. Seven library schools now have doctoral programs, foundation grants have stimulated and supported scores of major projects, and the research method has been recognized as an accepted technique for solving library problems. The increasing volume…