This study investigates staffing competencies and collaboration for electronic resource management (ERM) in public and private university libraries in Ghana. Interviews were conducted with twenty-four library staff from two public and two private universities and three consortium executives. The findings revealed similarities and differences in…

The purpose of this paper was to discuss the collaborative initiative between the Mona Library (ML) and the Library and Information Association of Jamaica (LIAJA) focused on digitizing the Association's peer-reviewed publications, specifically the Jamaica Library Association (JLA) Bulletin and the LIAJA Bulletin, for enhanced access and…

Academic libraries have been subjected to disruptive events throughout history. Academic literature primarily provides case study examples of incidents, guidance on developing an emergency management plan or advice on recovering or restoring items, particularly related to Special Collections, which require specific handling expertise.…

Changes and innovations in higher education learning and teaching acted as a catalyst for rethinking the way in which service was delivered to library clients at Australian Catholic University. The Single Service Point was piloted at one campus library in 2014 to develop a best practice approach to service delivery. The merging of cultures within…

This paper presents case study research of a job rotation pilot involving six library assistants in Cardiff University Library Service (ULS). Firstly, it investigates whether job rotation improves motivation and secondly, whether there is an improvement in skills, both technical and "soft". Following a review of the literature,…

The paper describes the introduction of Web 2.0 techniques and tools at the Yarra Plenty public library in Victoria, beginning with library staff. The author argues that as libraries move from Web 1.0 type delivery systems to the social networking world of Library 2.0 librarians need to deploy and make accessible these radically different systems,…

This article uses Wellington City Libraries as the basis for a case study of a future-focused, reorganized staffing structure in a public library network. It covers the change from why, how, departure from a building-based hierarchical structure, new staff and line responsibilities, union involvement, implications for staff training to culture and…

Describes a continuing education program for library staff at a medium-sized science and engineering university library in Saudi Arabia. Problems, assessing needs, and strategies used for program development and implementation are discussed. Involvement of library staff in planning and follow-up is shown to be necessary for success. (15…

Discusses reasons for establishing in-house training programs with the installation of library automation systems. Training issues discussed include who should provide training; who should receive training; program objectives; program content; training methods; documentation; and future training requirements. A program provided at the National…

Suggests programs to increase effectiveness of academic orientation and bibliographic instruction for adult university students. Adult enrollment patterns in Canada and characteristics of adult students which have implications for orientation and bibliographic instruction are examined. Eighteen footnotes are included. (EJS)

Discusses results of a British Library funded project investigating the training needs and opportunities of flexible workers in United Kingdom library and information services. Explains that managers need to attend to training of part-time and temporary workers, both to maintain quality service and to ensure compliance with discrimination…

Examines some of the factors affecting the participation of librarians in professional development activities. Reference librarians working in large urban public libraries in Ontario were surveyed. Data on participation in formal and informal learning activities, together with information about their perceptions of their libraries' environment…

Discusses the need for staff development programs dealing with library service to students with disabilities based on a study of Australian school libraries. Concludes that there is a need for library-specific staff development programs that cover policy formulation, collection development, and adaptive technology, and suggests a model for staff…

This paper discusses new strategies and potential roles for libraries for the blind, based on the author's experiences at the Danish National Library for the Blind (DBB). The first section is an introduction that provides background on DBB. The second section considers characteristics of the information community. The third section describes the…

Outlines plans at the Technical Knowledge Center and Library of Denmark (DTV) that addressed issues of zero-growth funding, price increases, and journal cancellations. Discusses integrated electronic services, developing consortia, acquiring electronic journals, staff reductions, staff training and education, end-user access, and further…