Throughout 1999 and 2000, 234 academic institutions in Canada--66 university libraries and 168 college libraries--were asked to respond to a survey of library services for off campus users. Previous surveys were conducted in 1984 and then again in 1988. It was felt that with the advent of the World Wide Web, increased levels of library automation,…

Presents norms for reference desk staffing based on 1988-89 statistics from over 100 libraries in the United States and Canada and compares results with an earlier study based on 1978-79 statistics. Data are reported on gate count, reference transactions, person-hours at the reference desk, and workload. (five references) (MES)

This paper provides an overview of library statistics as they relate to the value of library services. The first section reviews the Australian national think tank on library statistics, held in 1990. The second section examines the overall state of library statistics in Australia, focusing on deficiencies related to the lack of a central…

The goals of this SPEC Kit were to report on the extent to which ARL (Association of Research Libraries) libraries provide electronic reference services and to offer a snapshot of the types of users reached, questions received, policies established, data-gathering techniques utilized, and innovations implemented. The first section of the kit…

Canada's National Core Library Statistics Program is designed to capture several key indicators of the broad impact on Canadian society of library services provided by the public, academic, and special library sectors. These impacts can be broadly organized into cultural and economic. Current indicators of cultural impact are question answering…

This study tested assumptions about self-sufficiency of academic library collections and the paradigm shift to providing access to information stored elsewhere. Inter-library borrowing statistics of Australian libraries were correlated with collection size. The study concluded that collection self-sufficiency is a fallacy and that the information…

Due to inaccuracies in method, public libraries consistently undermeasure their reference transactions. This article chronicles the process of developing ways to systematize the count. Results of a literature survey, merits of various sample sizes, sample selection, and calculations are all discussed. Appendices include a list of categories of…

Libraries and information agencies depend heavily on statistics to describe their services, evaluate their activities, and measure their performance. In the data gathering on which statistical analysis depends, there are always assumptions and uncontrolled variables that interfere with the purity and objectivity of the data, and therefore…

The Australian and New Zealand academic library statistics for 1996 provide data on overall staffing, services, collections. expenditures, and population in 43 Australian and 7 New Zealand academic library systems. Includes amendments to the 1995 statistics. (PEN)

Describes the use of questionnaires and interviews for a study on the use of Abubakar Tafawa Balewa University Library (Nigeria) by international students. Problems faced by students are highlighted, including the language barrier, new services, and unfamiliar library terminology. (Author/LRW)

This user survey was part of a three-part diagnostic study that sought to obtain information on how public libraries operate in Latin America (Argentina, Colombia, El Salvador, Guatemala, Honduras, Panama, and Venezuela) and the Caribbean (Barbados, Grenada, Jamaica, and Surinam) and the social role performed by this type of service in the region.…

Service to young adults in German public libraries expanded under the Nazis because of their idealization of youth. The elaborate structure created to propagate Nazi views determined the types of books and services available. Progress resulted from the accommodation to a totalitarian creed that was essentially evil. (EM)

This report presents data from 116 U.S. and Canadian research libraries that were members of the Association of Research Libraries (ARL) during the 1995-96 fiscal year. The 1995-96 Preservation Statistics questionnaire was designed to yield statistical information on the current level of preservation efforts in research libraries and on the key…

Papers on public libraries presented at the 1986 International Federation of Library Associations (IFLA) conference include: (1) "Developing Children's Libraries in Shanghai" (Che Jiuzhi, China); (2) "The Development of Public Librarianship in China" (Cheng Fuchen, China); (3) "The Development of Public Libraries in…

This exploratory study focuses on the management of decline as characterized by shrinking resources and substantial reductions in operating budgets (retrenchment) in academic research libraries in Canada. The first of four major sections of the report addresses the management of retrenchment in Canadian research libraries, including the design of…