The 17 papers in this collection address aspects of quality data and quality of service to clients and the links between the two. Two keynote addresses are included: "A Plea for Quality Cataloguing with a Consideration of the Audience for Our Product" and "Rare Book Cataloging with the Audience Again Considered" (both by J. B.…

Traditional library tasks, for example database searching, are increasingly performed by library users, forcing both the librarian and the user to assume at times dichotomous roles of teacher and student. Modern librarians install new software and guide organizations in multimedia applications. Librarians need to be cognizant of the human factor,…

The growth in the size of the Internet has resulted in much effort being spent on indexing its contents. The most popular solutions are created by automatic methods, and although offering impressive coverage, they are disappointing where precision of meaning is required. Alternative services created by human beings arrange and index resources…