Purpose: The purpose of this paper is to explore a successful case of a Chinese state-owned enterprise (SOE) as it applied western organization development (OD) approaches. Specifically, this study seeks to answer two questions: How has western organization development and change (OD/C) been applied in one Chinese SOE? and What lessons can be…

The purpose of this paper is to examine the performance of second tier UK universities in relation to the effectiveness of their knowledge management systems and involvement in open innovation. Data were acquired using a mail survey of academic staff in social science and business faculties in second tier institutions. The results indicate that…

Organizational learning (OL) is about how individuals collect, absorb, and transform information into organizational memory and knowledge. This case study explored how six high-technology firms in Taiwan chose OL as an organization development intervention strategy. Issues included how best to implement OL; how individuals, teams, and…

Purpose: Experience shows that there are problems arising from the implementation of learning management systems (LMS). Indications are that they are too e-learning technology driven, emphasising the virtual component and neglecting the precursory development of a vibrant and committed formal learning organisation culture and infrastructure. This…

This article introduces two studies showing the perceived usefulness reported by the participants of Intranet Based Learning (IBL) (N = 226) and the effectiveness of IBL measured by the outcomes of two instructional groups and the control group in a Korean private company (N = 132). It is suggested that additional aspects of IBL need to be…

This booklet is written for the general reader who wants to understand important trends in vocational education and training. The first part is a description of the subject matter in a manner intended to be clear to any interested layperson. It defines quality and then discusses these changes in organizations to respond to the demand for good…

This book addresses in different ways the prospect of improving the performance of government and nonprofit organizations. The chapters are clustered around enduring management challenges that may influence productivity in the public sector. Fifteen chapters discuss the challenges to productivity posed by immediate and distant changes in the…

Discussion of various quality control strategies in American higher education looks at and compares Total Quality Management (TQM), outcomes assessment, Deming's 14 points, the Malcolm Baldrige National Quality Award, the ISO 9000 series, restructuring, reengineering, and performance indicators. It is suggested that colleges and universities will…

This report discusses world-wide efforts to provide health services in centers that are outside institutions and provide ambulatory care in the patient's home. Emergency services, although a form of primary care, are dealt with only to the extent that they are part of an organization designed to provide general primary care, but not where they are…

These three articles come from the series "Course 2010--A Decade in View" published in the Handelsblatt (Duesseldorf and Frankfurt/Main), an influential German business newspaper. "The Labor Market: With Flexibility into the Service Society" (Elga Lehari) states that the key to more employment in future is a service society…

A key issue in international management is the extent to which management practices are converging in response to the pressures of globalisation, and the ready availability to managers in all parts of the world of the same concepts of what constitutes best practice in the different management disciplines. In some instances convergence may be…

This document, which is intended for individuals responsible for planning and management at further education (FE) colleges, summarizes the factors that contributed to or obstructed implementation of strategic plans in 10 FE colleges in England and Wales in 1994-95. It presents key questions and illustrations that FE colleges can use for…

The Japanese model of business management and Total Quality Management principles being applied to higher education as well as businesses are often ineffective because of the application of packaged ideas without consideration of the subtleties of individual organizations. The cowboy model of teamwork stresses the individual's role and better fits…

Integrated or flexible manufacturing is a management strategy that integrates training and the organization of people with the modernization of hardware. It would allow Australian manufacturing organizations to produce value-added goods for niche markets and be competitive. Manufacturing organizations that identify and change their production…