There is a growing interest and attention for organizations to move from a shareholder capitalist to stakeholder capitalist business model, in which delivering environmental, social, and governance (ESG) performance is becoming more pronounced. Because of this transition, there is growing pressure for managers at all levels to act in sustainable,…

The study investigated employee learning strategies in community pharmacies in Australia and the factors that explain differences among pharmacies in the strategies employed. A qualitative methodology was applied, involving semi-structured interviews with owners, managers, or senior employees of 12 pharmacies. The findings revealed learning…

Purpose: The purpose of this paper is to examine how Malaysian managers acquire job competencies through self-directed learning activities at their workplace. Specifically it aims to investigate what types of job competencies are required for the managers, how they learn to acquire those competencies, and whether the managers have the…

In contrast to the U.S. system of teaching management in a college setting, Germany focuses on competence development through job-based education and other European countries are somewhere in between. Management learning in class and on the job should be integrated, and diverse approaches are preferable to standardization. (SK)

Purpose: As part of the European continuing vocational training survey, this paper aims to give an overview of the evolutions in continuing vocational training (CVT) in Belgian companies, by comparing both the results of the survey of 1994 and those of 2000/2001. Design/methodology/approach: In Belgium 1,129 companies took part in the survey of…

The Furniture and Industry Training Board set out in 1965 to find a means of successfully implementing management training in small firms. The author describes research efforts undertaken by the Board which led to the development of the training program now in use--management development based on company appraisal. (AJ)

This booklet is intended to assist managers at all levels and in all types of firms in coaching employees of two types: those with managerial responsibilities or those being developed as managers. The principles and approaches described, however, are applicable to all levels of employees. Discussed in the individual sections of the guide are the…

The paper takes a critical view of current approaches to training administrators or managers in education in the United Kingdom. Criticisms focus mainly around the hands-on approach whereby the trainee learns the best techniques from colleagues and dismisses most academic studies of management practices. The paper summarizes the thinking behind a…

This paper presents various approaches to studying cultures of different countries. The starting point is Hofstede's dimensions of cultural values as well as Hall's approach to high- and low-context cultures. After that the interaction between culture and organizational behavior is discussed. A special attention to the impact of culture on…

A four-phase study was conducted in Great Britain to determine what executive coaching is, why organizations use it, what issues are involved, and where executive coaching fits in terms of management learning theory. Data were gathered through a literature review, in-depth interviews with management development specialists and others in…

The first of the four papers in this symposium, "The History of Human Resource Development in Taiwan from 1949 to 1999" (Christine M. Kuo, Gary N. McLean) finds that, contrary to the belief of most Taiwanese scholars that HRD (human resource development) in Taiwan is a new field, the roots of HRD in that country originated in the 1950s.…

The questions of how managers learn and what kind of learning really makes a difference in managers' development were examined through case studies during which some 60 managers from five well-known organizations (a large private sector firm, the British Post Office, a British government department, Britain's open university, and a British large…

Leading-edge firms (LEFs)--at the forefront of their industry in terms of growth or market share--may influence skill development through diffusion of technology, products, or practices and use of market power to set standards or change customer businesses. Study of LEFs can identify the type and mix of skills needed in the industry. LEFs are…

The proceedings of the congress include the following workshop summaries: "Continuing Education and Training (CET) and Society" (Sellin); "The Social Dialogue" (Smith); "The Role of the Social Partners in Vocational and Further Training in Denmark" (Jensen); "Problems of Vocational Training in the Period of…

This symposium is comprised of three papers on competencies in human resource development (HRD). "The Development of a Competency Model and Assessment Instrument for Public Sector Leadership and Management Development" (Sharon S. Naquin, Elwood F. Holton III) reports on a streamlined methodology and process used to develop a competency…