Investigates the search behavior of CD-ROM database users in Zagreb (Croatia) libraries: one group needed a minimum of technical assistance, and the other was completely independent. Highlights include the use of questionnaires and transaction log analysis and the need for end-user education. The questionnaire and definitions of search process…

Explores the management of CD-ROM service in Malaysian academic libraries and marketing strategies used to popularize it. Findings revealed that these libraries use a variety of marketing and promotional channels, some of which need improvement; the libraries need to strengthen their end-user education programs to suit users with different levels…

Describes an evaluation project in which King's College Library acted as a test site for the OCLC version of ERIC on CD-ROM. The description covers the provision of equipment, software, accompanying literature, and assessment questionnaires, as well as characteristics of the system and search facilities. Results discussed include user reaction and…

Discussion of bibliographic instruction for users of CD-ROM products highlights computer-based tutorials (CBT) that were developed at the School of Library and Information Science at the University of Western Ontario. Structured searching is described, and problems created by the lack of commercial CD-ROM tutorials and adequate training videos are…

Describes methods used to increase the participation of staff and students in their own searching at the European Institute for Business Administration. Areas discussed include the use of CD-ROM and floppy disks as alternatives to online searching, and the development of a prototype expert system to help users move between online and offline…

Describes a library research module that was developed for a grade 8 life skills curriculum. A workbook format was designed to include traditional skills such as note taking, bibliographic form, and catalog use, as well as electronic research, including Internet use, World Wide Web sites, and CD-ROMs. (LRW)

The 16 papers in this collection focus on the impact of new technologies on libraries and their managers: (1) "Has Technology Failed Us?" (Frederick W. Lancaster); (2) "The Wheel of Fortune: Academic Libraries. IT and the Re-emerging Past" (Alasdair Paterson); (3) "Management Strategies for Enhancing the Adoption of Technological Innovations"…

Reports on a study of CD-ROM products in Nigerian libraries and information centers that gathered information about funding sources, users, hardware configurations, and training facilities through a survey of research, public, and academic libraries. Recommendations for future CD-ROM use are included, and a copy of the survey is appended.…