The 2016 ICARS survey reports on data collected September 2015 to November 2015 in the International CASE Alumni Relations Survey. The findings are drawn from 84 responding institutions across 12 European countries. 76 percent of respondents are from the UK and 24 percent are from other European countries. ICARS emphasises the link between alumni…

Purpose: Research into professional services firms that have successfully implemented and adopted Web 2.0 tools are still rare, with no widely known accepted methodologies or frameworks. The purpose of this case study is to investigate a medium-sized law firm that embarked on a KM programme that makes explicit use of emergent enterprise-based Web…

Many universities, colleges, and independent schools face the reality of geographically expanding alumni bases, likely combined with constant or decreasing budgets for alumni activities. Well-intentioned colleagues understand the potential power of a geographically diverse alumni network but do not always grasp the time and complexity associated…

Intended primarily for use by Unicef colleagues working in program communication and training, this handbook gives a general overview of the "building blocks" needed for putting together the communication component of a development program. To do this, the handbook uses as an illustrative example the development of a communication…

The University of Trondheim's Norwegian Institute of Technology has redesigned its training program for deans and department heads to enhance the jobs' attractiveness, provide training opportunities, reduce problems of re-integration into the academic career, and introduce professional development talks by department heads with all staff. (MSE)

The Delphi technique was used for improvement of the office administration program at Mount Saint Vincent University (Nova Scotia). The technique made it possible to obtain opinions from five diverse groups at relatively low cost and effort. The study determined that the program should focus more on office technology and information management…

The paper describes a critical peer review developed at Napier Polytechnic (NP) of Edinburgh, Scotland for the evaluation and monitoring of its courses. Illustrations of the system are based on the accounting courses offered by the Department of Accounting and Law. The paper first describes the creation of NP from an amalgamation of two colleges…

This booklet is one of five in the Peace Corps (PC) Programming and Training Guidelines collection that provides agency-wide programming and training (P&T) guidance for PC staff and project partners. It incorporates topics from previous booklets--how to design or revise a project, how to integrate the PC's cross-cultural goals, and how to…

A Seminar on Teacher Centers was convened in 1977 by the University of Chicago's Department of Education and Center for Policy Study in cooperation with the Organization for Economic Co-operation and Development, Paris. This volume contains the papers commissioned for the seminar. These papers report on principal issues discussed, and give…

This magazine, which is designed for managers of Australian companies who are interested in raising their firms' productivity and meeting quality standards by developing a comprehensive approach to workplace communication, includes a variety of materials for and about improving communication within their organization. Most of the magazine is…

Purpose: The purpose of this article is to evaluate the diffusion of and user response to an information technology support system (ITSS) which was designed to facilitate inter-organisational coordination and collaboration in the professional development of officers employed by local authorities (LAs). Design/methodology/approach: An action…