Purpose: Student loyalty is important if universities are to stay in business by recruiting and retaining satisfied students who provide positive evaluations of their university to others. The current study employed a theoretical framework established by consumer researchers to test the hypothesis that university social responsibility (USR) would…

Effective investment strategies help companies form dynamic core organizational capabilities allowing them to adapt and survive in today's rapidly changing knowledge-based economy. This dissertation investigates three valuation issues that challenge managers with respect to developing business-critical investment strategies that can have…

Knowledge transfer (KT) between higher education institutions (HEIs) and businesses is seen as a key element of innovation in knowledge-driven economies: HEIs generate knowledge that can be adopted in the regional economy. This process of valorization has been studied extensively, mainly with a focus on universities. In the Netherlands, there is a…

Background: Active Support (AS) is an approach for promoting increased engagement in activities by people with intellectual disability (ID). Method: We critically reviewed the available research on AS, and added a commentary to help guide future research and practice. Results: Despite weaknesses in the research design of some studies, there is…

There is a large literature on the productivity of universities. Little is known, however, about how different types of leader affect a university's later performance. By constructing a new longitudinal data set, I provide evidence that the research quality of a university improves after it appoints a president (vice chancellor) who is an…

This document contains four papers from a symposium on performance, productivity, and continuous improvement. "Investigating the Association between Productivity and Quality Performance in Two Manufacturing Settings" (Constantine Kontoghiorghes, Robert Gudgel) summarizes a study that identified the following quality management variables…