This study explores the influence of teaching methods of service digitalization and innovative work behaviour models on fresh graduates. In the digital transformation era, the application of information technology is becoming increasingly important to improve work efficiency and effectiveness. This study aims to analyze the extent to which…

This account of practice explores the use of an action learning programme with a team in a Public Relations agency in Bangkok, Thailand. The programme aimed at improving team and individual performance, including leadership, self-awareness, ownership of work, communication and collaboration. The article describes the context and intended purpose…

Knowing the stakeholder's perception of educational quality is essential for Higher Education (HE) institutions because it reflects the market acceptance of its products. The study aims to analyze stakeholders' satisfaction with HE's quality through the performance of its graduates. Data collected through surveys to 258 customers in 15 educational…

This study is aimed at determining the contributions of self-efficacy and problem solving skills to the job performance of secretaries. The study also ascertained the relationship among self-efficacy, problem solving skills and job performance of the secretaries. The study employed the descriptive research design. Ten (10) secretaries were…

The study dealt with perception of accounting educators and senior accountants on skills required of accounting education graduates for effective job performance in automated offices. The study adopted a descriptive research design.The population consisted of 149 respondents, made up of 80 accounting educators in public tertiary institutions and…

A case study of quality circles in an appliance factory found that circle members and nonmembers obtained better working conditions by improving quality through the direct impact of their work on the company's market position. The study of the quality improvement process shows that workers seek more than psychological rewards for their…

This paper presents a counseling model based on transactional analysis (TA) to be used with staff members whose professional performance is considered marginal. The introduction of the paper suggests reasons for marginal performance. Counseling from the TA viewpoint is described as a series of transactions designed to improve performance, solve a…

Findings from a study investigating and comparing differences in problem-solving approaches between novice and expert elementary school principals are reported in this paper, which focuses on the interview phase of the data collection process. Interview questions were designed to explore and compare the ways in which principals perceived…

The ways in which principals use performance appraisal data for personal professional development, the characteristics of those who use such information, and the features of performance appraisal systems and decision contexts that are predictors of appraisal use were studied through a series of interviews at four sites (two with high appraisal…

Summarizes various stakeholder surveys and factor analyses that attempt to delineate transferable skills, such as problem solving, communication, teamwork, and critical thinking. Points out that employer skill requirements may vary among countries and these differences may not always be cultural, but are related to different uses of terminology…

This set of publications, consisting of a student workbook and teacher's manual, is designed for use by adult learners registered in the intermediate level of the career planning course of the Ontario (Canada) Basic Skills program. The student workbook contains units on the following topics: introduction to career planning, self-assessment for…