This paper describes an action learning programme with China Unicom Broadband Limited (CUBO) to support its vision of transforming to become a world-leading broadband communications and information service provider. 64 Department directors and supervisors were invited to take part in the "China Unicom Broadband Online Phoenix Action Learning…

In the UK, the Civil Service Reform Plan is being implemented with urgency. This requires Civil Service departments and agencies to reform their structures and ways of working in order to deliver effective services in a climate of economic austerity and rapid social and technological change. Historically, Human Resource (HR) professionals have…

There are two major categories of explanation for organisational performance: structural and individual. With the shift away from systems-theoretic accounts that occurred in the 1980s, structural explanations have been replaced increasingly by the individualism of leadership and leader-centric explanations, especially when it comes to schools. In…

Knowledge is an important concept for individuals and organizations both as a power and source. Thus, knowledge management has become important subject for researchers. However, when people encounter problems, they usually try to produce solutions by utilizing their previous knowledge and experience. Such problem solving strategies are called…

The paper proposes a framework for collaborative knowledge production in order to enhance the amount and quality of knowledge in the field of organizational development (OD). We distinguish three types of actors that offer development services for work organizations: academic R&D units, training and educational institutes and management…

The current profile of action learning in the UK has recently become clearer (Pedler et al., 2005). Using the template of what have been described as "Revans's Classical Principles", fundamental divergences have begun to emerge. Pedler et al. (2005) identified a number of variances from this template--specifically the use of permanent…

Suggests that organizational development consultants should use more explicit representations of the problems they work on with client teams. Offers an approach to overcome difficulties and provides a strategy for intervening in the processes of problem definition in teams. (Author)

A seven-step process can help people from different cultures understand each other's intentions and perceptions so they can work together harmoniously: problem identification, problem clarification, cultural exploration, organizational exploration, conflict resolution, impact assessment, and organizational integration. (JOW)

A case study of quality circles in an appliance factory found that circle members and nonmembers obtained better working conditions by improving quality through the direct impact of their work on the company's market position. The study of the quality improvement process shows that workers seek more than psychological rewards for their…

In developing a vision of schools capable of responding effectively to their challenges to change, futurists and reformers must solve two closely linked problems inherent in their positions. One problem is the risky business of predicting the future social and economic consequences of present trends; the other is the improbability of accurately…

Considers derivation of the strategy concept and its deployment as a managerial planning technique. Examines the related growth of school development planning, exploring ways it might be considered strategic. Using strategy in organizations is no longer either possible or appropriate. Proposes an alternative planning basis derived from marginal…

The Sports Institute for Research/Change Agent Research (SIR/CAR) model and method for research in organizational history are used to analyze the growth and development of the Canadian Intercollegiate Athletic Union (CIAU) from its inception in 1906 through its breakup in 1955 and its reestablishment in 1961. Four stages of growth are identified:…

Broad contextual and cultural influences of reforms on employment and higher education in Lithuania are examined, effects of this transition on higher education administration are considered, and conditions that would encourage administrators to take an entrepreneurial or proactive approach are discussed. A model for training programs to assist…

Describes an ongoing reengineering project at Yuan Ze University (Taiwan) that has brought about significant change by providing integrated information services to the campus community. Discusses the change process, obstacles encountered, and strategies used to overcome them. Obstacles to the change process were not predominantly technological,…

Structural problems and political issues that must be overcome for the Texas A&M University Japanese branch campus to be successful are explored. It is concluded that the university must have clear priorities and attainable goals and garner the support and expertise of regional and national authorities in Japan. (MSE)