Stories of 20 experienced Finnish human resource developers illustrate how expertise is constructed through the experience of problem-solving situations. Communication, interaction, collaboration, and management involvement are sources of problem situations. Expertise is a flexible and inclusive state of mind, not the application of routine…

Describes and analyzes role problems of trainers who conduct conflict-management workshops between Arabs and Jews in Israel. Uses role theory to focus on problems of role ambiguity and role conflict, citing examples of each. Concludes with discussion of consequences of role problems on trainers' performance. (Author/TE)

This publication is designed to inform policy development and enable providers to develop good practice in working with microbusinesses. It encourages partnerships between learning providers and microbusinesses by providing a rationale to motivate the instigation of the partnership (Chapter 1); promoting awareness of the different types of…

A technical note based on work in Indonesia covers designing and using simulations for training nonformal educators. The first section defines simulations and discusses situations when simulation is appropriate, participants, and considerations for trainers planning a simulation. A sample simulation about planning. "Why is Participation…

This document is designed to help develop the communication skills of individuals training for the position of workplace assessor in Australia's National Training Framework and practicing workplace assessors who require additional assistance with on-the-job communication skills. The document consists of 11 units of study that each contain some or…

These proceedings present 10 presentations and 3 working group reports from a workshop on the challenges of the new learning culture and their consequences for the partner countries of the European Union (EU). "Introduction and Summary of the Workshop" (Bernhard Buck) begins with a brief overview of distinctions between the vocational…