Purpose: The purpose of the paper is to highlight the training factors that mostly affect trainees' perception of learning and training usefulness. Design/methodology/approach: A new research model is proposed exploring the relationships between a trainer's performance, training programme components, outcomes of the learning process and training…

Argues that courses in technical communication must have high status, be flexible, use distance learning techniques, and meet the needs of inservice communicators to satisfy demand for technical communicators in Europe. Suggests those courses concentrate on composition, text-handling, elicitation, and specialized technical areas. Suggests courses…