Examines the library short course orientation program for support staff, primarily secretaries, administrative assistants and researchers, teaching and laboratory assistants, at the University of Victoria; summarizes course evaluations, and poses suggestions for program improvement. (CWM)

This report is intended as a resource for all those interested in staff development, especially in the tertiary education context. It describes the staff development project in the first two years of a new tertiary college--Harlow Technical College in England. An introduction and a description of the context of the project begin the report.…