The rapidly evolving landscape of higher education demands not only changes in teaching approaches but also organizational transformation. This paper explores the potential of problem-based learning (PBL) as a lever for organizational change, particularly within higher education institutions. Based on a comprehensive organizational development…

Introducing accessibility initiatives is increasing across academic libraries and effective library staff training is one of the factors for the successful implementation and continuity of any accessibility endeavours. This case study outlines the development of a training program to teach student library assistances to format scanned PDFs to be…

The nature of academic librarianship is changing as librarians move away from the curation of material and into research support roles. Although this creates new opportunities it can be difficult for staff to learn the skills needed. The Office of Scholarly Communication at Cambridge University seeks to address this issue with the Research Support…

The introduction of open educational resources (OER) provides new opportunities for learners worldwide to access high-quality educational materials at the lowest cost. As a developing country, Vietnam is one of the countries that can most benefit from the OER movement. However, the concept of OER in Vietnam remains little known to the public, with…

This paper describes the 20-year evolution of an information studies program from one primarily focused on librarianship, to one that now encompasses a range of interdisciplinary topics including knowledge management, user-experience design, data science, and bioinformatics, among others. The program revisions, course development, and faculty…

Birmingham City University's Library and Learning Resources' strategic aim is to improve student satisfaction. A key element is the achievement of the Customer Excellence Standard. An important component of the standard is the mapping of services to improve quality. Library and Learning Resources has developed a methodology to map these…

The University of Manchester Library (UML) is embarking on an ambitious new strategy that aims to align the library more closely to the work of the University--to contribute to the University's strategic success. This article describes elements of the strategy development and content, focusing on methods used; how the service has worked…

The Marketing column features essays about a variety of creative and innovative marketing strategies used to highlight collections or promote services in all types of libraries. Its purpose is to provide real examples of how libraries are using marketing and outreach techniques in interesting ways. This article describes the social media content…

Globally, there is great interest in enhancing young children's literacy development as a route to improving worldwide literacy. To contribute to this area of interest, this paper reports findings from a multi-pronged early-literacy program designed to improve the print-knowledge of young children in Yucatec Mayan villages. The school-based…

In 2010, the University of Toronto's Centre for Teaching Support & Innovation (CTSI) and University of Toronto Libraries (UTL) jointly launched Partnering for Academic Student Success (PASS), a partnership to foster new opportunities for collaboration between academic librarians and those involved in developing excellence in university…

Plagiarism is a vexing issue for Higher Education, affecting student transition, retention, and attainment. This article reports on two initiatives from the University of Bradford library aimed at reducing student plagiarism. The first initiative is an intensive course for students who have contravened plagiarism regulations. The second course…

La Trobe University Library has embarked on an institution-wide project with the objective of enabling students to engage with scholarly and credible information from the first year. This initiative by the library is in response to La Trobe curriculum reform. In particular, it aligns information literacy with the inquiry/research graduate…

The Library of Birmingham (LoB) is a 193 million British pounds project designed to provide a new space for lifelong learning and knowledge growth, a physical and virtual portal for Birmingham's citizens to the wider world. In cooperation with a range of private, public, and third-sector bodies, as well as individual citizens, the library, due to…

Purpose: The purpose of this paper is to provide a brief description of the digital preservation programme at the National Library of New Zealand. Design/methodology/approach: Following a description of the legislative and strategic context for digital preservation in New Zealand, details are provided of the system for the National Digital…

Purpose: The purpose of this paper is to describe a project to digitise maps at the Royal Tropical Institute, or Koninklijk Instituut voor de Tropen (KIT), of The Netherlands. KIT has an extensive collection of maps and nautical charts of (sub-) tropical regions, including general maps and topographical map series, city maps, thematic maps and…