Research (Martin, 2008) has shown that speaking and listening are the literacy skills most used in the world of work. Yet, employers frequently bemoan the lack of young people's communication skills, with many believing that it impacts their chances of making it through an interview and their future employability (Simon, 2009). Effective speaking…

Business, labor, and education representatives from Canada and the United States exchanged positions on workplace literacy. Discussed were the need for a consumers' guide to workplace literacy, labor's stake in literacy, educators' negotiations with businesses in providing services, and program evaluation. (JOW)

This handbook leads the reader through planning and conducting the collaborative evaluation of a workplace development initiative. A glossary is followed by an introduction that addresses the rationale for collaborative evaluation, values and characteristics, using the handbook in one's own situation, and optimum conditions for collaborative…

"Foreword" (Handy); "Creda's Vocational Training Scheme" (Bradley); "IBM: Learning for Life" (Stevenson); "Personal Development at Sainsbury's" (Deaves); "Ford Employee Development and Assistance Programmes" (Moore); "Hotpoint North Wales" (Jones); "Derbyshire Employee Development…

It has long been accepted that adult literacy and numeracy is best taught and learned in real-life situations that relate to everyday needs. This means that opportunities for learning are everywhere, not just in formal learning situations. This report seeks to identify examples and principles of the successful integration of learning about adult…

An evaluation was conducted of three adult literacy and basic skills programs in Ontario (Canada) to identify the type and nature of clients served and services provided by the programs. Research methodology included mailed questionnaires (n=150, 78 percent returned), 92 personal and telephone interviews with instructors and administrators of…

Directed at persons who are not experts in program evaluation or workplace literacy, this handbook provides various options and processes that can be used for formal evaluation of workplace literacy programs. The handbook is organized in six sections. An introductory section acknowledges the weaknesses of any evaluation attempt. In the second…

This publication contains nine articles about the process of doing research by literacy practitioners and volunteers in several areas of the Ontario (Canada) literacy field. "Implementing a Workplace Program: A Look Back" (Maria Ioannou-Makrakis) describes the process followed and the learning outcomes from planning, implementing, and…

A project explored and addressed the communication barriers to union participation of stewards and members of the Amalgamated Clothing and Textile Workers Union (ACTWU). A questionnaire was developed and distributed to over 300 ACTWU members; 153 responded. Other commitments and communication skills were identified as key barriers to greater…

This book, intended to serve as a professional reference work, proposes to define the field of Adult Basic Education in its evolution, its contribution to professional education, and the principal problems and issues. The volume contains the following treatises: "Definitions and Evolution of the Concepts" (Thomas); "Selected…

A research study used trend analysis to examine case studies of 18 workplace literacy programs with a framework of good practice principles as a template to identify trends in practice. Each case study was examined using the nine components identified in the framework: program orientation, program evaluation, partnerships and participation,…

This publication is part of the study materials for the distance education course, Language and Literacies: Contexts and Challenges in the Workplace, in the Open Campus Program at Deakin University. The document traces the historical development of Australia's Workplace Basic Education Project (WBEP) model for taking literacy provision into the…

This volume synthesizes contemporary vocational education and training (VET) research reports and papers published in Australia in recent years. "An Overview of the Research and Evaluation Effort in VET" (Chris Robinson, Peter Thomson) introduces and discusses the 12 reviews of VET research literature. "Learning in the…

This manual is intended for municipal managers, union representatives, and others interested in establishing workforce literacy programs (WFLPs). Content is based on the experience of five Canadian municipalities where WFLPs were established. Chapter 1 addresses the challenge for municipalities to manage change in the workplace and provides a…

This bibliography lists projects, products, learning materials, and other items of interest found in the Literacy Resource Collection in the Human Resource Development Canada Library. Most of the material is available for loan; contact information is provided. The preface appears in both English and French. The 164 materials consist of both…