This account explores the experience of an action inquiry approach to develop a coaching culture within a public service organisation. We position action inquiry as a fresh interpretation of action learning that draws on a variety of roots and traditions and focuses on the nurturing of the collective capacity to lead through everyday interactions.…

Politicians are challenged to increase economic opportunities for citizens with disabilities. Today, the employment of persons with disabilities within the Australian Government is being supported through a RecruitAbility Scheme. With full implementation of the Scheme underway, it is a timely research exercise to critically explore early progress.…

The Oman government developed a vision to transform the nation into a sustainable knowledge society by supporting information and communication technologies to improve government services (ITA, n.d.). According to a United Nations (2012) report, Oman ranks 64th worldwide in e-government readiness, the lowest compared to other countries in the…

Recent Finnish policies have encouraged Finnish higher education institutions to develop a market-oriented approach to international higher education by implementing fee-based educational programmes for students from outside the European Union (EU) and the European Economic Area (EEA). From the Finnish government's perspective, higher education is…

Discusses universal service policies in the European Union. Topics include information access; the demise of the public service model; the effects of competition on universal service; financing; national implementation of member states; programs for schools and libraries; and pertinent Web sites on European universal service policy. (LRW)