Assuring e-learning quality is of interest worldwide. This paper introduces the methods of e-learning courseware quality assurance (a quality certification system) adopted by the eLQSC (e-Learning Quality Service Centre) in Taiwan. A sequential/explanatory design with a mixed methodology was used to gather research data and conduct data analyses.…

A model for evaluation of complex educational settings is proposed. The model covers measurement, judgment, and decision making and the related criteria of reliability, validity, and utility. A second proposed model depicts the provincial educational setting. The development of a provincial item bank illustrates the application of the models. (TJH)