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Peer reviewedHarris, Gwen; Marshall, Joanne G. – Special Libraries, 1996
Describes the use of a customized business case model to evaluate a current awareness service offered by the library of the Ontario Ministry of Finance (Canada). The article provides a practical model of the business case approach that can be used by special librarians to evaluate a variety of services. (Author/LRW)
Descriptors: Case Studies, Evaluation Methods, Foreign Countries, Models
Peer reviewedOtike, Japhet – International Library Review, 1990
Discussion of special libraries focuses on the library of the Kenya National Museum. Topics discussed include services offered by special libraries; the role of special librarians; acquisition of materials; organization of materials; interlibrary loans; current awareness service; and the role of the parent organization. (11 references) (LRW)
Descriptors: Classification, Developing Nations, Foreign Countries, Interlibrary Loans
