There is a growing interest and attention for organizations to move from a shareholder capitalist to stakeholder capitalist business model, in which delivering environmental, social, and governance (ESG) performance is becoming more pronounced. Because of this transition, there is growing pressure for managers at all levels to act in sustainable,…

The study focused on how principal mentors perceived the mentoring process by means of the metaphors they used to represent it. Semi-structured in-depth interviews were conducted with 18 principal mentors. Findings were analysed qualitatively, generating themes as an inductive process, grounded in the various metaphors articulated by participants.…

This study examines the existing and potential strategies for sustaining and building greater levels of management and leadership capability in training organisations. The research report is one of the products of a nationally based research consortium: Supporting vocational education and training (VET) providers in building capability for the…

In the early 1990s, New Zealand attempted a comprehensive reform of educational administration in early childhood, primary, secondary, and tertiary levels. Polytechnic universities were included in calls for proposals. A comparative study of analogous Australian, American, Canadian, European, and Chilean institutions and interviews with managers…

This learning unit on control via budgets is one in the Choice Series, a self-learning development program for supervisors. The purpose of the approximately eight-hour-long unit is to enable the supervisor to describe what a budget is, provide the information required to prepare budgets, understand how budgets are used, and use budgetary control…

This learning unit on stores control is one in the Choice Series, a self-learning development program for supervisors. The purpose of the approximately eight-hour-long unit is to enable the supervisor to design and organize the layout of a store for maximum efficiency, understand the types of documentation associated with the movement of goods…

This guide, which is intended for new supervisors and managers to use in an independent study setting, deals with the responsibilities of being in charge. The following topics are discussed in the first three sections: the supervisor and the job; procedures for planning and organizing work; and getting the work done (allocation of work, work…

A 1973 international management seminar, sponsored by the Organization for Economic Cooperation and Development, provided an opportunity for representatives from various countries to share innovations in work organization. It appears that attitudes toward work and working life are changing throughout the industrialized world; part of the dilemma…

This guide, which is intended for new supervisors and managers to use in an independent study setting, deals with interviewing and selecting new employees. The following topics are discussed in the individual sections: differences between people, five ways of looking at someone, first impressions and qualifications, brains versus ability,…

This guide, which is intended for new supervisors and managers to use in an independent study setting, deals with maintaining working relations with organized labor. The following topics are discussed in the individual sections: good personal relations (psychological aspects, wages and job security, a good working environment, techniques for…

This revised training guide is designed to help health workers, including nurses, midwives, and medical assistants, improve managerial skills. The book is divided into four main parts, each dealing with a different aspect of management. An opening exercise helps readers diagnose managerial weaknesses and turn to appropriate chapters for study.…

This guide, which is intended for new supervisors and managers to use in an independent study setting, deals with costing, balance sheets, and budgetary control. The first section, "Matters of Cost" by J. E. and J. F. Smith, deals with the following topics: profits and productivity, principles of costing, cost control and cost reduction, fixed and…

This document presents the case studies from a multi-phase study of the impact of Australia's Frontline Management Initiative (FMI), which provides a framework for competency-based development of frontline managers in Australian enterprises. Nineteen organizational case studies and one individual case study of the FMI's impacts are included. The…

This guide, which is intended for new supervisors and managers to use in an independent study setting, deals with the key points of effective management. The following topics are discussed in the individual sections: understanding what a manager is and why managers are appointed; setting objectives and achieving results; planning and controlling…

This document contains papers from 23 of 25 symposia held at the 1995 Academy of Human Resource Development (HRD) conference. Keynote speeches, symposium 6, and symposium 25 are not included. The 23 symposia are on the following topics: (1) HRD town forum; (2) core directions in HRD; (3) university instruction in HRD; (4) evaluation in HRD; (5)…