The present research was aimed to: 1) develop the components and indicators of organizational effectiveness for public higher education institutions under the Ministry of Tourism and Sports, Thailand, and 2) develop organizational effectiveness evaluation system for these institutions. The sample included total 41 participants comprising…

Purpose: New approaches to extension service delivery are needed that stimulate increased agricultural production, contribute to collective action and which also foster the emergence of agricultural innovation systems. Research in Peru and Mexico explores some of these new approaches. Design/methodology/approach: In both countries, a qualitative…

In public services delivery, action learning is increasingly employed in the hope of improving capacity to address complex, multi-casual and "wicked" social issues to improve the lives of citizens. Yet the understanding of how and why action learning might have potential for enhancing organizational or systemic capability rarely goes…

This paper discusses the integration of information services in the Parliament of Zimbabwe (PoZ). An organizational chart of the information systems at PoZ in 1999 is provided, and each of the four departments managing information services are described, i.e., the library, the research department, public relations, and information technology. An…

Purpose--The purpose of this paper is to investigate how a learning organisation can be created within the framework of the family SME in Ireland. Design/methodology/approach--No comprehensive list of independent family businesses in Ireland was available. To overcome this problem a pragmatic approach was taken in the construction of a sampling…

Describes the replication study undertaken by the British Columbia Union Catalogue (BCUC) to assess three online systems and their potential to meet the technical and economic needs of a number of libraries of all types and sizes in British Columbia. References are provided. (CHC)

These proceedings present 3 invited papers, 65 submitted papers, and 17 presentations on work in progress that were given at the Fourth International Conference on Information Systems Development. The three invited papers are: "Information Systems Planning in Small Business" (Georgios Doukidis, Panagiotis Lybereas, Robert D. Galliers);…

Presents a conceptual framework and a coherent method for information-technology design in an organizational context within the participatory-design tradition. The MUST method, developed through projects in Danish and American organizations, is based on thorough participation with users and managers and combines the use of ethnographic techniques…

Data gathered in theoretical and field studies on human resources development carried out by international and national teams and through site visits were analyzed to show developing themes and issues in human resources, particularly in the area of skills development. Some of the issues and themes that will have an impact on the future of skills…

Proceeding from the premise that effective educational management requires effective information management, this paper identifies requirements to consider in designing student information systems, and describes how the Toronto Public Schools' system meets these requirements. In addition to examining the common characteristics of information…

The objectives of the Launching Conference of the South African Institute for Distance Education (SAIDE) are reviewed, and its recommendations are explored. The conference participants considered how theories, teaching, and administrative practices in distance education worldwide could be used to design a new distance education system for a…