Although many Nigerian universities are making efforts to provide access to digital library resources, the level of utilization of these resources have not been encouraging due to several factors. Information literacy has been identified as a major factor when considering the factors that enhance use of digital resources. In view of this, this…

The Library and Information Center (LIC) of Patras' University and the Hellenic Open University Distance Library and Information Center constitute two academic libraries that serve two different academic institutions types. By the time of the first phase of the outbreak (spring 2019) they attempted to respond multidimensionally to the emerging…

This study investigated 299 chat reference interactions from an academic library consortium for instances of teaching and compared these against other characteristics of the chat, such as question content, staff type, user status, user satisfaction, institutional affiliation, length, and shift busyness. Statistical analysis revealed that teaching…

Drawing on an original methodology using citations, downloads, and survey data, this paper analyzes journal usage patterns across 28 Canadian universities. Results show that usage levels vary across disciplines and that different academic platforms varied in their importance to different institutions, with for-profit platforms generally exhibiting…

This multimethod study investigates differences in question complexity and type between live chat, email, and texting by comparing findings from user interviews and virtual reference transcripts, with the goal of better understanding how different delivery methods can meet user needs in the context of an academic library. Findings reveal…

This study aimed to explore the technology usage of off-campus undergraduate students for library social media engagement. A cross-sectional survey was conducted among 245 off-campus university students at Adeleke University. Data were collected using a self-administered questionnaire and analyzed using descriptive statistics and chi-square…

The information-seeking behavior has proven vital in understanding people's search behavior while seeking information about a particular topic or field. However, in some geographical regions, studies that focus on information-seeking behavior are few, specifically studying Arabic users' information-seeking behavior. A handful of studies…

Library and information science experts around the globe are currently exploring ways of capitalizing student workflow data within library walls. Within this realm, the researchers designed and pilot-tested a user-driven lightweight application that envisions library as a crucial contributor of co-curricular data to learner profiles' contextual…

This paper explores the patterns of use of print materials and digital resources in an undergraduate library in a Chilean university, by the students' discipline and year of study. A quantitative analysis was carried out, including descriptive analysis of contingency tables, chi-squared tests, t-tests, and multiple linear regressions. The results…

Purpose: This study aims to explore Chilean students' digital technology usage patterns and approaches to learning. Design/Approach/Methods: We conducted this study in two stages. We worked with one semester learning management systems (LMS), library, and students' records data in the first one. We performed a k-means cluster analysis to identify…

This article uses the case study of developing a collaborative "out-of-hours" virtual enquiry service by members of the Northern Collaboration Group of academic libraries in the north of England to explore the importance of communication and collaboration between academic library services in enhancing student learning. Set within the…

This paper examines the place of public libraries in supporting distance learners in Makerere University, exploring the factors which affect utilisation of their services. The study adopted a survey design with 300 B.Ed. students, collecting data through focus group discussions, structured questionnaires and individual interviews.

Although it has been argued that school libraries are important for supporting the reading engagement of pupils who receive free school meals, to date there has been little analysis of the extent to which use of school library spaces is related to these pupils' reading behaviors. We analyzed data from 6,264 children and young adults in the United…

Usage statistics are a regular part of assessment but the lack of context leaves librarians pondering the reasons for fluctuations in use. Through development of an online survey, we examined faculty perceptions, knowledge, and use of distance library services to support online courses. Responses provided much needed context and helped to…

This study analysed the usage of Web 2.0 and Library 2.0 tools by librarians in Kwara State academic libraries. A sample of 40 librarians was surveyed through total enumeration sampling technique from four different tertiary education institutions libraries in Kwara State, Nigeria. Questionnaire was used for the collection of data. The collected…