ERIC Number: EJ1478433
Record Type: Journal
Publication Date: 2025
Pages: 16
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0306-9885
EISSN: EISSN-1469-3534
Available Date: 0000-00-00
Mental Health Practitioners' Perceptions of Online Working: A Literature Review
Jeannette K. Roddy1,3; Lynne Gabriel2; Robert Sheehy3; Divine Charura4; Ellen Dunn5; Jordan Hall2,5; Naomi Moller6; Kate Smith7; Mick Cooper8
British Journal of Guidance & Counselling, v53 n2 p190-205 2025
A move to online therapy, observed in counselling courses within the UK during the global Covid-19 pandemic, prompted a research team of counselling educators to undertake a rapid literature review to explore the perceptions and experiences of video therapy internationally (PROSPERO 2020 CRD42020204705). Four databases (CINAHL, Medline, PsychInfo, and Web of Science) were searched using 25 keyword-phrases. Over half the research identified focused on using computers for therapy. Insufficient papers explored the client experience for inclusion. However, eleven practitioner papers of reasonable to strong quality were identified and are reported in this paper, with only one from the UK. Thematic analysis identified four internationally applicable themes for practitioners: therapeutic practice; technical concerns; perceptions of client benefits and challenges when working online; and therapist challenges. The paper identifies several areas of potential future research from the identified themes which could inform future practice, including the need for further client-based research.
Descriptors: Mental Health Programs, Mental Health Workers, Counseling Services, Videoconferencing, Therapy, Counselor Attitudes, Pandemics, COVID-19, Foreign Countries, Synchronous Communication
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Publication Type: Journal Articles; Information Analyses
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: United Kingdom
Grant or Contract Numbers: N/A
Author Affiliations: 1Dactari Ltd., Stokesley, UK; 2York St John Communities Centre, York St John University, York, UK; 3School of Health and Society, University of Salford, Salford, Greater Manchester, UK; 4UKCP, London, UK; 5Leeds University, Leeds, UK; 6School of Psychology, Open University, Milton Keynes, UK; 7School of Education, University of Aberdeen, Aberdeen, UK; 8School of Psychology, University of Roehamption, London, UK