The relationship between "stability" and "change" is a central paradox of administration that pervades all forms of organizing. Evaluation is not unfamiliar with paradoxical objectives and roles, which can result in tensions for evaluators and stakeholders. In this article, paradoxes between stability and change in the…

In the past decade, public sector organizations around the world have worked to simplify administrative processes as a way to improve user experience and compliance. Academic evidence on administrative burden supports this approach and there is a strong body of research showing that learning costs, compliance costs, and psychological costs help to…

This is the fifth edition of the State Governance Action Report that has been produced since 2000 by the Association of Governing Boards of Universities and Colleges' (AGB's) Ingram Center for Public Trusteeship and Governance. Focusing primarily on state and higher education policies directly affecting governance, trusteeship, and institutionally…