ERIC Number: EJ1422581
Record Type: Journal
Publication Date: 2024-Apr
Pages: 20
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1303-6521
EISSN: EISSN-2146-7242
Available Date: N/A
Digital Transformation and E-Government in Public Administration: TRNC E-Government Portal Analysis
Sonuç Zorali
Turkish Online Journal of Educational Technology - TOJET, v23 n2 p1-20 2024
In the current era, the E-Government phenomenon, which describes the state's provision of public services to its stakeholders through information and communication technologies, has a global character. This study aimed to examine the big data-based e-Government portal, which has many examples in the world and was created by utilizing digital technologies, on the example of the Turkish Republic of Northern Cyprus (TRNC), and whether the portal is user-oriented or not was examined by content analysis method in the context of big data features and citizen-oriented. The absence of any other study on the examination of the TRNC E-Government Portal, which was reorganized in 2021, gives the study a unique quality. At the end of the study, although progress was observed in the information and transaction stages of the TRNC E-Government Portal in the context of e-Government models, it has been determined that success has not yet been achieved in the interaction and integration stages, as well as in the context of citizen-oriented and big data features, it has been concluded that there is not enough level for a successful government portal.
Descriptors: Computer Mediated Communication, Foreign Countries, Data Collection, Public Administration, Technology Integration, Electronic Publishing, Information Technology, Government (Administrative Body), User Needs (Information)
Sakarya University. Esentepe Campus, Adapazari 54000, Turkey. Tel: +90-505-2431868; Fax: +90-264-6141034; e-mail: tojet@sakarya.edu.tr; Web site: http://www.tojet.net
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Cyprus
Grant or Contract Numbers: N/A
Author Affiliations: N/A