This study reports on the results of interviews conducted in December 2009 and January 2010 to identify innovative service trends in library and information services in the government and corporate arenas. The study was undertaken as part of a Library and Archives Canada (LAC) research project to inform the Government of Canada Assistant Deputy…

Explores issues of privatization, distinctions between public and private sectors in the delivery of services, and possible effects of privatization on the future federal role in the library/information arena. Contracting out of agency libraries and the proposed sale of the National Technical Information Service are examined to raise questions…

A change in policy of the Defense Documentation Center (DDC) with regard to supplying hard copy and/or microforms of reports caused problems to users of the DDC Technical Report Service. Discussions among users of the service, a questionnaire survey and committee reports summarized basic user concerns, provided selected statistics and a look at…

Government documents and information services in Australia are discussed. (Author)

The committee's primary objectives were to evaluate the adequacy of the relationship of Federal libraries to other information activities in the government and to determine the role of the library in a total, integrated information system. A statement in considerable detail of the origin and development of extra-library information programs was…

This paper discusses the integration of information services in the Parliament of Zimbabwe (PoZ). An organizational chart of the information systems at PoZ in 1999 is provided, and each of the four departments managing information services are described, i.e., the library, the research department, public relations, and information technology. An…

This article provides an overview of a new project for a long-range program of research to improve the quality of Federal technical library and information services. (MF)

The primary service of the National Agricultural Library (NAL), the distribution of information about agricultural literature, is accomplished through: (1) establishment of on-line data bases: Cataloging and Indexing (CAIN) containing bibliographic records of documents in the Library, and Serials Titles Automated Records (STAR); (2) automated…

The administrators of government information review some of the problems behind federal document and information services and present their views of the future. User queries elicit responses, but some questions are left unanswered. (Author)

This paper provides guidelines for establishing a parliamentary research service. The following steps are described: (1) establish a robust democracy as the context for the parliamentary research service; (2) counter alternatives to a parliamentary research service, e.g., personal staff, party-based research, university contacts, interest groups,…

The Conference was held because of a recognition by the Committee on Scientific and Technical Information (COSATI) Task Group on Library Programs and the Federal Library Committee of a fundamental responsibility to interact in a meaningful way with the non-Federal sector--the state, local and private users of Federal information resources. This…

Discusses the basic philosophy underlying the provision of service by state libraries and how these libraries can adjust this philosophy and their lines of authority to get involved in the forthcoming dissemination of government information. References are provided. (CHC)

A model for monitoring the Web site development process in the public sector is proposed and tested empirically with a sample of local government Web sites. Four factors in the matrix of the framework--publicity, local service, differentiation and participation--together with two dimensions of attracting and delivering were proved to be important…

As Phase I of a comprehensive evaluation of the NASA-affiliated Langley Research Center's (LaRC) scientific and technical information (STI) program, an internal survey was conducted to obtain feedback from LaRC scientists and engineers concerning the effectiveness of the STI program. The first stage of the survey, which involved interviews with 64…

This guide to information services used by the Environmental Research Center (ERC) in Cincinnati, the scientific and technical information focal point for the U.S. Environmental Protection Agency (EPA), explains the online searching services available at the Cincinnati Library, outlines the procedure for requesting a literature search, and…