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Direct linkKelly, Stephanie; Gaytan, Jorge; Morgan, Shona; Cundall, Michael K., Jr.; Foresman, Galen – Business and Professional Communication Quarterly, 2023
This study explored potential biases in professional writing evaluation. An experiment was conducted in which individuals with hiring authority or influence at their workplace evaluated an email with multiple grammatical/typographical mistakes requesting that the reader make time to speak with the author. Participants were randomly assigned into…
Descriptors: Bias, Business Communication, Electronic Mail, Writing Evaluation
Wolfe, Joanna; Shanmugaraj, Nisha; Sipe, Jaclyn – Business and Professional Communication Quarterly, 2016
Many communication instructors make allowances for grammatical error in nonnative English speakers' writing, but do businesspeople do the same? We asked 169 businesspeople to comment on three versions of an email with different types of errors. We found that businesspeople do make allowances for errors made by nonnative English speakers,…
Descriptors: Pragmatics, Business Communication, English (Second Language), Second Language Learning
