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Kelly, Stephanie; Gaytan, Jorge; Morgan, Shona; Cundall, Michael K., Jr.; Foresman, Galen – Business and Professional Communication Quarterly, 2023
This study explored potential biases in professional writing evaluation. An experiment was conducted in which individuals with hiring authority or influence at their workplace evaluated an email with multiple grammatical/typographical mistakes requesting that the reader make time to speak with the author. Participants were randomly assigned into…
Descriptors: Bias, Business Communication, Electronic Mail, Writing Evaluation