The authors' research indicates that contractual language calling for low-level settlement of grievances is best viewed as an expression of philosophy and an indication of the parties' mutual desire to resolve problems quickly, rather than something that has a great effect on the behavior of the parties. (Author/IRT)

Although the course stimulated activity within the local union, it had little effect on grievance activities. (PT)

Presents developments in grievance arbitration in government employment by examining all public sector arbitration cases from 1971 through 1979. Predicts that issues of employee discipline and discharge will comprise the largest number of cases proceeding to arbitration. (Author/MLF)