This case is framed around the personal experience of a faculty member whose dispute with supervisors lead to the resignation of a chair, the eventual firing of a dean, and the loss of good will with key community stakeholders. It focuses on the analysis of an internal grievance process that brings the student to two decision points, namely, (a)…

Though child abuse and neglect are an epidemic in the United States, experts estimate that they are grossly underreported, leaving hundreds of thousands of vulnerable children and adolescents at risk for short- and long-term physical and mental health sequelae. Abuse victims may be able to find eventual relief in college, but costs can be…

The document analysis method was used in the current study conducted to investigate the complaints against educational institutions and their stakeholders. To this end, the data obtained within the framework of the research questions were coded and categorized by using the descriptive analysis technique in the study, in which a total of two…

This study explored how 14 higher education and student affairs (HESA) professionals navigated institutional policy vacuums to address interpersonal racial conflict between students. Grounded in perspectives of policy vacuums, findings revealed that HESA professionals learned about racial conflict by referring to their own personal, professional,…

This study characterises the ombuds office in higher education as an innovative practice of handling employee, staff, and student grievances. Though ombuds offices have had a place on many higher education campuses for some time, their function has evolved in response to a changing environment. Drawing on Open-Systems theory, this study views the…

This study aims to explore professors' job satisfaction and the factors that influence their satisfaction. Professors whose main duties were instruction, research, service, and advising (i.e., four types of responsibilities) were invited to participate in the study; the participants of the study (n = 117) completed a questionnaire survey, and…

The students at Southern Methodist University (SMU) did not have a favorable view of the Office of Student Conduct & Community Standards. To change this connotation, the staff members developed a new innovative sanctioning model to allow students to select their educational sanctions. The model is inspired by restorative justice and is in line…

Diagnostic reasoning is an important topic in General Practitioners' (GPs) vocational training. Interestingly, research has paid little attention to the content of the cases used in clinical reasoning education. Malpractice claims of diagnostic errors represent cases that impact patients and that reflect potential knowledge gaps and contextual…

Over the past decades, research has documented how endemic racism, sexism, and ableism are in academia. Universities have complaint procedures to address these issues. Much research focuses on individual experiences of making a complaint and the institutional uptake of complaints and demonstrates how such 'isms' are located in the individual…

Against a backdrop of rising student complaints in higher education (HE) and debate about students as consumers, increasing attention is turning to institutional processes for dealing with complaints and appeals. This paper draws on a nationwide survey across UK HE to explore the unique experiences of Complaints and Appeals staff. The research…

It is well known that disabled students face a myriad of barriers to inclusion while navigating higher education. Institutional policies and practices serve as fundamental drivers to the operation of a university and, as such, play a significant role in the support, experiences, protections, and inclusion of disabled students. This study…

Despite sexual harassment being rampant in Higher Education Institutions (HEI) of Nepal, there are no sexual harassment prevention policies or mechanisms in universities. The Government of Nepal formulated the Sexual Harassment at Workplace (Prevention) Act 2014, but it is insufficient in the context of universities. Moreover, due to the lack of…

Most education and legal scholarship overlook gendered-race themes in pre-Brown v. Board of Education desegregation higher education cases that remain relevant to examining post-"Brown" race-conscious admissions cases. The author engaged critical race feminism to create a counterstory with Ada Lois Sipuel Fisher, a U.S. Supreme Court…

The importance of advancing equity, diversity, and inclusion for all members of the academic medical community has gained recent attention. Academic medical organizations have attempted to increase broader representation while seeking structural reforms consistent with the goal of enhancing equity and reducing disproportionality. However, efforts…

Maynard Wiertalla is a Corrections Shift Supervisor 12 (Lieutenant) for the Michigan Department of Corrections DOC). He is accused of sexually harassing a male subordinate, who alleged that Lt. Wiertalla touched him inappropriately more than 300 times over 12 years. The DOC interviewed the subordinate and staff members as part of its…